The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact None

Integrity Impact Low

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Key SSVC decision points have not yet been added.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
thrivedesk Agentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk unaffected
Version Status Constraints
0 affected ≤ 2.1.7

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Project Subscriptions

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Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://cwe.mitre.org/data/definitions/862.html cve-icon
https://plugins.trac.wordpress.org/browser/thrivedesk/tags/2.1.5/includes/helper.php#L238 cve-icon
https://plugins.trac.wordpress.org/browser/thrivedesk/tags/2.2.0/includes/helper.php#L238 cve-icon
https://plugins.trac.wordpress.org/browser/thrivedesk/trunk/includes/helper.php#L238 cve-icon
https://plugins.trac.wordpress.org/changeset?reponame=&old=3512748%40thrivedesk&new=3512748%40thrivedesk cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/ec4bc1d4-2f14-4f3e-85ed-8737c56f905c?source=cve cve-icon
History

Sat, 11 Jul 2026 04:45:00 +0000

Type Values Removed Values Added
Description The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.
Title ThriveDesk <= 2.1.7 - Missing Authorization to Authenticated (Subscriber+) Cache Deletion
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-07-11T03:44:25.835Z

Reserved: 2026-02-03T14:48:59.230Z

Link: CVE-2026-1832

cve-icon Vulnrichment

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cve-icon NVD

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cve-icon Redhat

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cve-icon OpenCVE Enrichment

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Weaknesses